All Systems Operational

Uptime over the past 90 days. View historical uptime.
XRAY (User Interface Only) Operational
API Operational
Email Scanning Operational
Collaboration Scanning Operational
HAP Operational
90 days ago
100.0 % uptime
Today
HAP (Mac) Operational
90 days ago
100.0 % uptime
Today
Advanced Browser Security Operational
90 days ago
100.0 % uptime
Today
AWS Operational
90 days ago
100.0 % uptime
Today
AWS rds-us-east-1 Operational
AWS rds-eu-west-1 Operational
AWS ses-eu-west-1 Operational
AWS ses-us-east-1 Operational
AWS elasticache-eu-west-1 Operational
AWS cloudfront Operational
AWS elasticache-us-east-1 Operational
AWS ses-ap-southeast-2 Operational
90 days ago
100.0 % uptime
Today
AWS dynamodb-us-east-1 Operational
AWS dynamodb-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS dynamodb-ap-south-2 Operational
90 days ago
100.0 % uptime
Today
Auth0 Operational
Auth0 Web Site (auth0.com) Operational
Auth0 Authentication API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 21, 2026

No incidents reported today.

May 20, 2026

No incidents reported.

May 19, 2026
NDR received - semi-inline
Resolved - This incident has been resolved.
May 19, 15:29 UTC
Investigating - We experienced a temporary issue that caused some inbound (with semi-inline connection) messages to fail delivery, with senders receiving the following NDR:
“This message could not be delivered due to a recipient error. Please try again later.”

The issue has now been resolved, and email flow is back to normal. The system is up and running again, and the NDRs should no longer occur.
May 19, 15:29 UTC
May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026
High rate of FP's
Resolved - We identified the root cause of the unexpected engine behavior that led to the increased false positive rate. The affected engine has been disabled, and all impacted messages have now been released.

Any remaining messages are currently being processed automatically in the background and will be handled shortly.
May 15, 15:34 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 15, 09:13 UTC
Investigating - We are experiencing a high rate of FP due to unexpected engine behaviour. The engine was truned off and we are working to rescan all recent traffic and release the false detected emails.
May 15, 09:13 UTC
May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

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